Confidentiality Statement

The information exchanged between the client and practitioner will remain strictly confidential, unless a court order mandates disclosure. The practitioner is bound by a legal duty of care, which requires reporting any suspicions of harm to the client or third parties to the relevant authorities. To provide the best possible service, personal information will be collected through various means, including forms, online meetings, and third-party platforms. This data will be securely stored on vetted local and cloud hosting servers to ensure safety and protection.

While assisting clients, practitioners may occasionally consult with supervisors or mentors regarding a client's case to enhance support. To safeguard client confidentiality, any personal information discussed during these consultations will be redacted. Additionally, client meetings may be transcribed to facilitate comprehensive note-taking, effective record-keeping, and for the practitioner’s self-reflection. These transcripts will be retained for a maximum of 12 months. Importantly, any video or voice calls will only be recorded with the explicit consent of the client, ensuring that their privacy remains a top priority throughout the process. This approach serves to maintain a high standard of care while also fostering professional development for practitioners.