Getting started
Who can Sea Change Careers help?
We work online with people across Australia who are considering study or work options, changing direction, returning to work or trying to describe their capabilities. The right starting point depends on your question and circumstances.
Which service should I choose?
Career Clarity is for one focused question. Morrisby Career Insights offers assessment and feedback. Strengths, Skills & Ability Mapping helps you describe and evidence what you bring. Career Guidance by Email supports one contained question in writing. If you are unsure, use the service-selection request form.
Can I have a free introductory call?
There is no publicly bookable free career consultation. After reviewing your enquiry, Lizanne may offer a brief Service Fit Check by invitation if it would help with service selection. It does not include personalised career advice, assessment interpretation or pathway planning. If a tailored package may suit you, you may instead be invited to a free Bespoke Discovery Call to scope it.
I am under 18. How do I enquire?
Please ask a parent or guardian to submit the initial enquiry. Sea Change Careers will explain consent, participation and information-sharing arrangements before an individual appointment, fit check or assessment is arranged.
Can I enquire for a group?
Yes. The Morrisby Group Program is enquiry-led and designed for a minimum of five paid participants. Its planned format includes a shared orientation, individual Profiles, private feedback and concise next steps. The organiser receives a confirmed scope and quote before anyone enrolls.
Do you offer workshops?
Workshops are not currently advertised as bookable. Details will be published when a specific workshop is ready. The Morrisby Group Program is a separate, enquiry-led assessment offer.
Will you choose my career or guarantee an outcome?
No. The work helps you understand information, consider options and identify practical next steps. Decisions remain yours. Sea Change Careers does not guarantee employment, university admission or a particular career outcome.
Understanding the services
What is included in Career Clarity?
A short intake and review, one private 60-minute online consultation and a concise written action summary within three business days. It does not include assessment, extensive research, a detailed report or résumé writing.
What is included in Morrisby Career Insights?
Suitability review and an explanation of the process, the online Morrisby Profile, practitioner interpretation and a private 60-minute feedback consultation. A concise Career Insights and Next Steps summary follows within seven business days of feedback.
Will Morrisby tell me the right career?
No. Assessment results provide information to discuss alongside your experience, interests, preferences, goals and circumstances. They are not a diagnosis or a fixed verdict about what you should do.
Can I continue using my Morrisby account?
Morrisby provides a login for life, subject to its account terms. This is access to the Morrisby platform, not unlimited Sea Change Careers consultations or ongoing personal advice. Keep your account contact details current.
How is Strengths, Skills & Ability Mapping different?
Mapping combines your experience, relevant Morrisby themes and a 60-minute interview to produce a personalised written capability map. Relevant assessment results are discussed in the interview; a separate full Morrisby feedback consultation is not included. It does not rewrite your résumé or LinkedIn profile.
When will I receive my Mapping report, and what if I need more interview time?
The report is usually around 7–9 pages and is delivered within 10 business days after the final interview and receipt of all materials. If needed, one optional 60-minute extension may be offered at an agreed additional fee before drafting. You may decline; the report then uses available evidence. No extra standard report fee is charged for that extension.
How does Career Guidance by Email work?
The proposed service provides up to six concise exchanges over six weeks about one agreed career theme, with structured intake and a closing summary. An exchange is one email from you and one substantive response from Lizanne. Start/end dates and nominated response days are confirmed in writing; replies are within three business days.
Will I be charged for an ordinary email?
No. Service enquiries, booking questions, updates and brief clarification about completed work are ordinary client communications. Substantive new guidance, research or document work needs an agreed service and fee before a charge applies.
What is the Bespoke Career Service?
A tailored package for needs that do not fit a standard service. It is offered by invitation after a needs review and starts with a free discovery call. Scope, outcomes and cost are agreed in writing before paid work begins.
Can I change, pause or stop a bespoke service?
Yes. The scope can change when we both agree, with a new written agreement for each change. You may pause or stop at any time; prepaid stages that have not started are refunded.
Appointments, privacy and payment
What if video appointments are difficult for me?
Video is the usual appointment format. If privacy, your surroundings, accessibility needs or anxiety make video difficult, contact Sea Change Careers before booking to discuss suitable alternatives. A particular alternative is not automatically available for every service.
Will my session be recorded or transcribed?
Sessions are not routinely video recorded. Webex video recording is available but is rarely, if ever, requested, and would only be used with your explicit permission beforehand.
Heidi Health transcription is a standard part of Sea Change Careers’ consultation service. It supports thorough session documentation and enhanced service outcomes, provides a written record to help protect both you and your practitioner if a dispute arises, and supports practitioner reflection and professional development.
We explain how Heidi is used and obtain your informed consent before transcription begins. If you do not wish to use Heidi, or later withdraw your consent, please let your practitioner know. Because Heidi transcription is a required part of our consultation process, we cannot commence or continue the consultation service without your consent.
Consent to Heidi transcription does not include permission to video record your session through Webex. Any video recording requires separate permission.
What is Heidi Health transcription?
Heidi Health is an AI-assisted transcription and note-taking tool that converts our session conversation into written text and helps prepare session notes. It supports documentation but does not replace your practitioner’s professional judgement. Your practitioner reviews the generated notes for accuracy.
Heidi provides strong privacy and security safeguards, including encryption during transfer and storage, strict access controls, ISO 27001 certification and independently audited SOC 2 Type II assurance. Heidi states that consultation transcripts and generated notes are not used to train its AI models. Audio used for transcription is deleted once processing is complete, unless a recording-saving feature is enabled; written transcripts and notes are retained according to the applicable retention settings and practice policies.
Who can see individual group assessment results?
Individual results are not ranked, compared or discussed in the group. Any sharing with an organiser, parent or another person requires appropriate consent and information-sharing arrangements. The full privacy policy explains confidentiality and its limits.
Can the website assistant provide career advice?
No. It provides approved general information about services and enquiries. It does not interpret assessments, recommend a career or replace Lizanne’s professional judgement. Use the Contact page for questions it cannot answer, and do not submit sensitive assessment documents in the chat.
Where can I find prices, and do they include GST?
The relevant service page and checkout will show the confirmed complete fee before you pay. All Sea Change Careers prices are in Australian dollars and include GST. Where a quote is needed, the scope and fee are agreed before work starts.
When do I pay and book the included appointment?
Career Clarity is paid when you book. Assessment services may be paid first, with the included appointment arranged once the required assessment or preparation is complete. You do not pay again for an appointment already included in your purchased service. Email Guidance does not require a calendar appointment.
What if I need to cancel, reschedule or the service is unsuitable?
Read the service agreement and cancellation/refund terms before paying. Contact Sea Change Careers promptly about changes or suitability concerns so the applicable options can be explained. Do not assume cancelling a calendar appointment automatically refunds a payment.
Is this suitable for urgent, clinical or specialist advice?
No. These are career-development services, not crisis support or a substitute for medical, psychological, legal, financial, migration or industrial-relations advice. Email guidance is not an urgent-response service. If another form of support is more appropriate, this will be discussed.
Still have questions?
Submit a service request or reach out directly to check fit and clarify details for your circumstances.
Guidance
Expert career counseling and development services available.
© 2026. All rights reserved.
